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uBreakiFix by Asurion

Digital media kit

uBreakiFix by Asurion is the largest tech repair provider in the U.S.

We fix phones, laptops, tablets, gaming consoles, and your other favorite tech at 700+ stores nationwide. Why do we do it? Because we know that moment of panic when you drop your phone facedown on the concrete or when your cursor turns into a spinning ball of doom. When you can’t (or don’t want to) fix it, we’re here. We’ve fixed more than 19 million devices, and we can help with almost any tech mishap.

The Great Fumble: 
Asurion reveals America’s clumsiest cities 

Are people in some cities more accident-prone than others?

To find out, Asurion and uBreakiFix® by Asurion teamed up to gather insights on which cities see the most and least stumbles and slips—and why. The result? The Clumsiest Cities in America Index.

An Asurion tech expert in front of camera

Working on a tech story? We can help

Our corporate and local leaders can share expert insights on industry news and consumer tech trends, like:

  • How to stretch your dollar by making your current tech last longer.
  • How repairing your old tech can help mitigate the climate crisis.
  • The cost savings of repairing versus replacing damaged or aging tech.
  • The dirtiest tech devices—and how to properly clean them.

Email us with any media inquiries, including the nature of your story and your deadline.

Smiling man holding a mobile phone

Americans check their phones 352 times per day—nearly a four-fold increase from 2019.

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Dropped a phone in water

In 2023, most tech accidents happened during the summer, with nearly a 70% spike in liquid-related incidents and a 15% increase in cracked screens.

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a map shows the clumsiest cities in America

The clumsiest cities in America are New Orleans, LA, Rochester, NY, and Raleigh, NC.

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ubif is now asurion

About our company

  • uBreakiFix by Asurion is a subsidiary of global tech care company Asurion.
  • Dave Barbuto serves as the CEO of uBreakiFix by Asurion.
  • We have more than 700 stores across the U.S. and nearly 400 mobile repair vehicles, bringing phone repair straight to customers’ doorsteps.
  • We fixed 3.4 million devices last year and have fixed more than 19 million devices to date.
A happy customer receiving a phone from an Asurion tech expert

About our services

  • Our No. 1 repair? Phone screens, of course. But we fix almost anything with a power button—including vintage arcade games and light-up Christmas sweaters.

  • We’re an authorized repair provider for Samsung Galaxy® and Google Pixel™ smartphones. We’re also part of the Apple Independent Repair Provider network, granting our stores access to the same genuine parts, tools, repair manuals and diagnostics as Apple Authorized Service Providers and Apple Store® locations.

  • Not sure what’s up with your tech? Bring it in, and we’ll run a free diagnostic for you. We also offer a low-price guarantee and a one-year warranty on our work.

Brand assets

As seen in…

CNET

WALL STREET JOURNAL

USA Today

USA TODAY

Forbes

FORBES

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